IT maintenance will affect access to select web applications

Some web apps unavailable from 6-11 a.m., Saturday, Oct. 18

Students, faculty, and staff will not have access to some web-based applications from 6-11 a.m., Saturday, Oct. 18, during a planned IT maintenance window. 

What’s happening

Digital Technology Solutions (DTS) will upgrade the university's storage environment during a planned IT maintenance window from 6-11 a.m., Saturday, Oct. 18.

This necessary upgrade is part of the Compute and Storage Infrastructure Lifecycle Refresh Project that will provide a modernized, stable runway for future data migrations to the cloud. 

What you can expect

Many commonly used services including Canvas and Microsoft 365 (OneDrive, Outlook email, etc.) will be available throughout the maintenance window.

Select web applications including, but not limited to, those listed below will not be available during the maintenance window.

  • Bearcats Health App
  • CAHS Exam Proctors
  • Clermont Aviation Flight System
  • College of Engineering Invoice Payments
  • Controlled Substances (UCORI)
  • DAAP Scholarship application
  • DTS GetIT
  • Effort and Reporting Annual Review for CoM
  • Exit Survey (HR)
  • Faculty Grants administration and reports
  • Faculty Recruitment
  • HEI Reports
  • Know Now - HIV Results
  • Managing grants for the Taft Research Center
  • Professional Assessment & Learning (PAL)
  • Pulse Nursing Data
  • Purchasing Vendor Registration
  • Reporting for Effort and Reporting
  • Student Portal Admin
  • Student Undergraduate Change of Program
  • Students Academic Standing
  • Summer Undergraduate Research Fellowships (SURF)
  • Testing Services Learning Assessment Admin
  • Training Grants Management System
  • Treasure Office Portal Page
  • Treasurer's Office Invoice Payments
  • Tuition Remission Page
  • University Honors Page

Need help?

If you experience issues following this necessary IT maintenance window, please contact the IT Service Desk.

  • Submit a ticket.
  • Or call us.
    • From a personal phone, dial 513-556-HELP (4357) or 866-397-3382; select option 2.
    • From a university phone on campus, dial 6-HELP (4357); select option 2. 

Related Stories

2

Limited IT support offered during winter season days

December 16, 2025

The IT Service Desk, powered by Digital Technology Solutions (DTS), will be closed from Wednesday, Dec. 24, through Thursday, Jan. 1, during the university’s Winter Season Days closure. The Service Desk will resume normal operations Friday, Jan. 2.