Frequently Asked Questions
The first time you use our new 2020 registration system, you will need to set up a unique username and password (even if you have registered before). Go to Online Registration to set up your account. Click “New User Start Here” in the upper right corner of the page to get started. You will only have to do this once, and this will make future sign in go quickly with one click. If you forgot your password, follow these instructions.
Each of our classes has a unique start date. If a class still has spots available, you are allowed to register up to 24-hours before the class start date/time. It is always best to register early to ensure you will get a spot in the class.
We are not able to hold spots in a class without payment.
Yes, these classes are noncredit and you will not be penalized for missing sessions, however we are not able to pro-rate the fee, as the instructors are paid per student.
If the course is full, you can sign up for our waiting list. Once a spot opens up, you will receive an email letting you know you can enroll in the class. Every effort will be made to accommodate your ability to take classes with us.
Complete class details are available in the Online Registration link on our website. Click on the title of the class, and you will see the location information. Further details, including room number, building locations, parking information, and directions will be verified in the confirmation email sent to you after registration.
The majority of our classes are held at UC's Victory Parkway campus after 5 pm and on weekends. During these times, parking is free in the Admin Lot #42 (in the front of our building) and North Lab Lot #43 (behind our building). Please reference UC Maps for additional details. Parking lots are well lighted. There is elevator and stairway access from the rear lot to the Administration Building were classes are held. Parking at off-campus locations is noted in the course description. Please call 513-556-6932, if you have any questions.
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While logged in the Online Registration site, click on your name in the top right corner of the page by the red gear, then click “My Account”, then click on the tab “My Registrations” to display your current courses.
For technical support, please call 513-556-4354 or 513-558-2101. You may also email firstname.lastname@example.org. Please note that our office hours are M-F 9:30 am-6:30 pm. We will make every effort to be responsive and email is the fastest way to contact us.
While our classes are tailored to adult learners 18 and over, there are exceptions. Our ACT SAT Test Prep classes welcome high school students, and we offer a few classes for parents with their children. If you a 16 or 17-year old interested in a class, please send us an email and we’ll check to see if the class is right for you.
If a change for a course occurs, we will make every effort to notify you using the contact information you provided in your profile. We do reserve the right to change times, locations or instructors. If we must cancel a class, we offer you the opportunity to transfer to another class or receive a full refund.
If you have not received confirmation within two days of the start date for your class, please send us an email at email@example.com, or call 513-556-6932 and leave us a message. We’ll get back to you with a confirmation before your class starts. Our office hours are 9:30 am-6:30 pm Monday-Friday.
Some classes require additional fees for materials or supplies, and they are noted in the class description. These fees are to be paid to the instructor at the first-class session. These fees are non-refundable, and discounts do not apply to them.
Classes requiring the purchase of a textbook are noted in the course description and will be included in your confirmation letter.
There are discounts for one class per term for full-time UC and UC Health employees to receive a 50% discount, and current OLLI members to receive a 10% discount. Discounts cannot be used with other promotions or discounts. In order to take advantage of this option, please call 513-556-6932. Excluded from discounts are online courses and certificate programs, food and drink classes, and test preparation classes. Other exceptions may apply and are noted in the course catalog.
Yes. We are proud of the high-level of our programming and the quality of our instructors, and we want you to love your Communiversity class, which is why your satisfaction is 100% guaranteed. If you are ever less than completely satisfied with a class, we will issue a credit for the registration fee toward a future class. Please contact us at firstname.lastname@example.org or 513-556-6932 within seven days of completing your class.
When inclement weather threatens the safety of the University of Cincinnati community, an emergency closing will be announced. We will make every effort to reschedule the classes affected. Notices of cancellation due to weather will be posted on our website at uc.edu/ce/commu. Communiversity will not issue refunds for classes which have been postponed due to inclement weather or other circumstances beyond our control.
If you must cancel a class, please email us at email@example.com, as soon as possible. A refund of the registration fee can be made up to 48 hours before the first session, or you may receive a credit for a future Communiversity class. If you contact us on the day of the class, or after it has occurred, you will not be entitled to a credit or transfer.
Communiversity classes are noncredit courses, so they are not eligible for tuition remission. However, we keep class fees as low as possible to be affordable to most students. UC employees and donors are eligible for a discount. Please contact us at firstname.lastname@example.org or 513-556-6932 to learn more.
We have offered Test Prep Classes since 1994 and have hundreds of evaluations on file in our office that attest to the positive worth the students place on the class. These are evaluations that students complete during the last session to let us know their opinion of the class; therefore this occurs prior to the students taking the test itself. In all these years, no one has ever called to complain that the class did not prepare them to take the test. However, we have not yet been able to conduct a study to determine the “before” and “after” test score results of taking these classes.
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