Transcripts Frequently Asked Questions
For security purposes, Parchment sends your transcript password and transcript document in two separate emails. Please check your spam (or junk) folder. Please allow one business day after you have received your transcript receipt for the transcript document email to be delivered. Email email@example.com if the transcript document email is not in your spam or junk folder after one business day.
A hold on your transcript order indicates that the Office of the Registrar will need to do research in order to locate your record. You may receive an email from us requesting additional information.
These items will only display if they have been posted to your student record.
Please check to make sure your grades and degrees are posted before ordering your transcript. We do not hold transcripts for grade or degree posting.
To confirm your degree has been certified (conferred or awarded), login to your Catalyst student portal and click on the My Academics tile. Next select the Graduation/Commencement bar, and then click View Graduation Status.
PLEASE NOTE: Grades for Fall 2019 semester will be listed on transcripts on Thursday, December 19, 2019. Additionally, Fall 2019 degrees will be listed on transcripts by Tuesday, January 14, 2020. Please confirm that your grades and/or degree have been posted prior to placing your order. Transcripts will not be held for grades or degree posting and no refunds will be given.