Ordering Your Paper Credential

Paper Certificates

Paper certificates are not automatically provided by UC. You can order a paper certificate directly from Parchment by clicking the button below. Select the Replacement Certificate - Digital and Print option to place your order.

The cost of a paper certificate is $8.00.

Additional Diploma Copies

Reasons you may need to purchase an additional copy of your paper diploma:

Note: If your paper diploma arrived to you damaged or was lost in the mail, please review the Damaged or Lost Diploma process below.

You can order additional paper diplomas directly from Parchment by clicking the button below. You will select the Replacement Diploma - Digital and Print option to place your order.

The cost of a replacement paper diploma is $50.00.

Damaged or Lost Diplomas

If your paper diploma arrives damaged or gets lost in the mail, you can request a replacement directly from Parchment. Follow the instructions linked in your diploma email.

You may also email us at registrar@uc.edu if you do not have that email.

Need Help?

If you have already placed a diploma or certificate order and need additional assistance, please log into your Parchment account and visit the Parchment Help Center. From the Parchment Help Center, you can submit a web case for support or contact a Learner Support Representative for assistance. The support team is available Monday–Friday, 8:00 am–8:00 pm EDT.